Terms of Use for AmarnathYatraHuts.com
Effective Date: 14/Dec/2024
Welcome to AmarnathYatraHuts.com (“Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms of Use. Please read them carefully before using the services offered on our Website.
1. Acceptance of Terms
By using this Website, you agree to these Terms of Use, our Privacy Policy, and any other terms and conditions that may apply to specific sections of the Website or to services and products available through the Website. If you do not agree to these terms, please do not use our Website.
2. Eligibility
You must be at least 18 years of age or access the Website under the supervision of a parent or legal guardian. By using this Website, you represent and warrant that you have the legal capacity to enter into binding agreements.
3. Services Provided
AmarnathYatraHuts.com offers booking services for Amarnath Yatra, including but not limited to:
- Tent and hut bookings
- Transportation arrangements
- Helicopter and trekking packages
- Pony and palki bookings
All services are subject to availability and confirmation. The details provided on the Website are for informational purposes and may be updated periodically.
4. Booking and Payment
- Booking Process:
- All bookings must be made through the Website or as otherwise directed.
- A non-refundable advance payment is required to confirm your booking. Full payment details will be shared post confirmation.
- Payment Methods:
- Payments can be made through the secure options provided on the Website. Any additional charges (such as transaction fees) will be specified at the time of payment.
5. Cancellation and Refund Policy
At Amarnathyatrahuts.com, we strive to provide the best possible services to ensure a smooth and hassle-free Amarnath Yatra experience. However, we understand that unforeseen circumstances may require changes to your plans. Below is our policy on cancellations and refunds for various bookings.
1.1 Tent and Hut Cancellations
Our refund policy for tent and hut bookings depends on the number of days remaining until the Yatra date:
- 0-60 Days Before Yatra Date: No refund on cancellation of booking.
- 61-365 Days Before Yatra Date: A full refund will be provided after deducting 25% as administrative charges.
1.2. Package Cancellations
For trekking and helicopter packages:
- Booking amounts (₹5,000 for trekking packages and ₹10,000 for helicopter packages) are non-refundable.
- The balance amount will be collected only after your travel permit is obtained, and once paid, the balance amount is non-refundable.
1.3. Refund Process
Refunds will be processed within 7-14 working days after approval of the cancellation request. Refunds will be made to the original payment method used during booking.
1.4. Force Majeure
In case of cancellation due to natural disasters, government restrictions, or other events beyond our control, refunds may not be available. In such cases, alternative arrangements or rescheduling options may be provided based on availability.
1.5. How to Request a Refund
To request a cancellation or refund, please contact us with the following details:
- Booking ID
- Name of the person who made the booking
- Yatra dates
- Payment details
Email your request to amarnathyatrahuts@gmail.com. Our team will respond within 2-3 working days.
Need Help?
If you have any questions about cancellations or refunds, feel free to reach out to us at:
- Email: amarnathyatrahuts@gmail.com
- Mobile: +91-9906-601593
We’re here to assist you with any concerns or clarifications.
6. User Responsibilities
- Ensure that the details provided at the time of booking are accurate and complete.
- Comply with all applicable laws and regulations during the pilgrimage.
- Be respectful to staff, other pilgrims, and the environment during your journey.
7. Intellectual Property
All content on the Website, including text, graphics, logos, images, and software, is the property of AmarnathYatraHuts.com or its content suppliers and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content from the Website is strictly prohibited.
8. Limitation of Liability
While we strive to ensure that all services are delivered as promised, AmarnathYatraHuts.com shall not be held liable for:
- Delays, cancellations, or interruptions caused by weather, government regulations, or unforeseen circumstances.
- Any loss, injury, or inconvenience resulting from the use of services booked through the Website.
9. Privacy Policy
Your personal information is collected, stored, and processed in accordance with our Privacy Policy. By using the Website, you consent to the use of your data as described in the Privacy Policy.
10. Prohibited Activities
You agree not to:
- Use the Website for any illegal or unauthorized purpose.
- Attempt to gain unauthorized access to the Website or disrupt its functionality.
- Post or transmit any false, misleading, or harmful content.
11. Modifications to Terms and Services
We reserve the right to update or modify these Terms of Use at any time without prior notice. Changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the revised terms.
12. Governing Law and Dispute Resolution
These Terms of Use are governed by the laws of India. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
13. Contact Information
If you have any questions or concerns about these Terms of Use, please contact us:
Kashmir Travels
Nishat Road, Near Apple Orchard Hotel, Srinagar – 191121
Mobile: +91-9906-601593
Email: amarnathyatrahuts@gmail.com
Thank you for choosing AmarnathYatraHuts.com. We look forward to serving you and making your pilgrimage a memorable experience.